Using InspectER – The New Tablet App

If you follow Emergency Reporting on social media or subscribe to our newsletters, you’ve probably heard about the launch of InspectER – a mobile tablet app for inspectors, fire marshals and operations. Last week, we had a Virtual Thursday webinar dedicated to introducing InspectER and showing customers how to get the most out of this online/offline tablet app. If you missed this informative webinar (our highest-attended Virtual Thursday this year!), don’t worry; we have a recorded version here that you can listen to at your convenience.


Here’s a brief summary of what was covered in the Virtual Thursday webinar:


  • An overview of the benefits of InspectER, including:
  • Access to occupancy & building info anywhere, 24/7, whether online or not
  • Capture photos for each inspection observation
  • Conduct custom inspection activities on your tablet device just like when online
  • Synchronize your data quickly (minutes vs. days)


  • Where to get InspectER:
  • The app is downloadable in Google Play, Apple App Store and Windows Store (note: you must be on a tablet to download – the app is not optimized for use on mobile phones).
  • Do not download the old app (called “Occupancy”)


  • Levels of accessibility & configurations:
  • Level 1: Read-only access – all valid users can log in and read occupancy data. No inspections included. Sold on a per agency basis.
  • Level 2: Read & Edit – all valid users can read and edit occupancy data. No inspection capabilities included. Sold on a per station basis.
  • Level 3: Depending on number of licenses purchased, multiple users can view and complete inspections. This level can be paired with Level 1 or 2, or used on its own.


  • How to configure the app in your ER Administration settings (Level 3)


  • How to log in, synchronize and navigate the app – and shows how the data navigation compares with the web-based product


  • How to complete, view and email an inspection using the app


  • Q&A – find out the answers to questions from webinar attendees


To watch the in-depth introduction to InspectER and see how to complete an inspection using the app, watch the full webinar at: To purchase the InspectER tablet app, contact us here.


Join us at Wave 2023!

Join us at Wave 2023 in Austin, Texas to learn more about the ESO product suite and industry best practices. You can still snag our Early Bird Pricing before December 31, 2022.